Shipping Policy

(We are currently Shipping Physical Products within the USA only)

Shipping Rates

Standard flat shipping rate for orders below $89 is $5.99 within the USA only. Orders above $89 qualify for free shipping.

Shipping Method

Our primary shipping method is USPS First Class Mail.

Order Processing Times

Allow up to 3 business days for package processing and 3-7 business days for delivery depending upon shipping speed that is selected at checkout. For custom orders, the total delivery time is approximately 4 to 6 weeks. Delivery time does not include weekends or holidays.

The shipping method selected at checkout does not affect the processing time as we do not rush orders. Items in your order may be shipped separately.

Damages/Lost Packages

Adel’s Luxury is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim. (Please record a video during unpacking your package. This can be helpful if there are any discrepancies or issues with the products, as you have evidence of what was received.)

For all other enquiries, you may contact us at

Unfortunately, we can not accept returns or issue refunds for worn items, custom-made nameplates, nor custom made jewelry. Neither of these are eligible for return unless there were mishaps that occurred prior to shipment or a repair is required.